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Privacy Policy

Good Eats Privacy Policy

Last updated: 24th September, 2024

At Good Eats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.goodeats.ae] or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, delivery address.
  • Billing Information: Credit card details or other payment information when you make purchases.
  • Account Information: Usernames, passwords, and preferences when creating an account with us.

b. Non-Personal Information

  • Browser Information: IP addresses, browser type, and version.
  • Usage Data: Pages viewed, links clicked, and the time you spend on our website.
  • Cookies: Small data files stored on your device to improve user experience, track browsing behavior, and enhance website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide Services

  • Process orders, payments, and deliver food and catering services.
  • Communicate with you regarding orders, updates, and inquiries.

b. For Website Improvement

  • Analyze website usage to improve the quality of our services.
  • Personalize user experience by showing tailored content and offers.

c. Marketing and Promotions

  • Send you promotional emails or offers based on your preferences, with your consent.

d. Legal and Security Purposes

  • Detect, prevent, and address fraud, illegal activities, and security issues.
  • Comply with legal obligations in the UAE.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, delivery services, or IT support who assist in operating our business.
  • Legal Authorities: If required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure payment gateways.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Retention of Your Information

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under UAE data protection laws, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You may request correction of any inaccurate or incomplete information.
  • Erasure: You have the right to request deletion of your personal information, subject to certain conditions.
  • Data Portability: You may request to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your personal data for direct marketing or other legitimate interests.

To exercise these rights, please contact us at admin@goodeats.ae.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: admin@goodeats.ae
Address: Unit 1, Building 3, Madinat Badr, Dubai, UAE.

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.

This policy ensures compliance with UAE’s legal standards while protecting user data.